Product Support Professional

2 days ago


Reading, Reading, United Kingdom Mitchell Maguire Full time
Job Description: Product Support Professional - HVAC:

We are looking for a skilled Technical Support Engineer to join our team at Mitchell Maguire. In this role, you will be responsible for providing technical expertise and support to customers and internal stakeholders. The ideal candidate will have strong problem-solving skills and excellent communication abilities.

Responsibilities:
  • Respond to customer inquiries and provide timely resolutions to technical issues.
  • Collaborate with cross-functional teams, including sales and engineering, to resolve complex problems.
  • Develop and maintain technical documentation, including user manuals and knowledge base articles.
  • Stay up-to-date with industry trends and advancements in HVAC technology.

Benefits:
  • A competitive salary: $80,000 - $110,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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