F&B Operations Manager

6 days ago


Birmingham, Birmingham, United Kingdom Accor Full time

Key Responsibilities:

  • Develop and maintain high-quality customer relationships, ensuring guest satisfaction and loyalty.
  • Supervise and coordinate the day-to-day operations of the F&B department, including stock management, inventory control, and equipment maintenance.
  • Lead a team of hospitality professionals, providing guidance, support, and development opportunities to ensure excellent service standards.
  • Promote hotel services and amenities, driving sales and revenue growth through innovative and creative approaches.
  • Ensure compliance with health, safety, and environmental regulations, maintaining a clean and tidy work environment.

Requirements:

  • Previous experience in a supervisory role within the hospitality industry.
  • Excellent customer service and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of food safety and hygiene regulations.
  • Ability to lead and motivate a team, promoting a positive and inclusive work environment.

About Accor:

Accor is a world-leading hospitality group, committed to providing exceptional service and unforgettable experiences for our guests. As a valued member of our team, you will have access to a range of benefits, including free night stays, discounts, and training opportunities.


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