Emergency Response Associate

2 weeks ago


Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

Are you looking for a challenging and rewarding career opportunity in customer service? Do you have excellent communication and interpersonal skills, with a passion for delivering exceptional experiences?

We are seeking an experienced Evening Switchboard Operator to join our team at Chesterfield Royal Hospital NHS Foundation Trust. As a key member of our customer-facing team, you will be responsible for providing top-notch support and guidance to patients, visitors, and staff members.

Key responsibilities will include answering and directing incoming calls, responding to queries, and resolving issues in a timely and effective manner. You will also be required to maintain accurate records and reports, using your analytical and problem-solving skills to identify areas for improvement and suggest solutions.

As a valued member of our team, you can expect to enjoy a competitive salary of £26,000 - £31,000 per annum, depending on experience, plus a range of benefits, including pension schemes, health insurance, and employee discounts. We also offer flexible working arrangements, including part-time and job share options, to accommodate your lifestyle and work-life balance needs.



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