Professional Pilot Liaison Specialist
1 week ago
We are seeking a highly organized and proactive individual to join our team as an Enrolment Executive. The successful candidate will be responsible for tracking and monitoring new candidates interested in pilot training courses, providing excellent customer service, and supporting them through the application process.
About the Role:
- Track and monitor new candidates interested in pilot training courses.
- Provide exceptional customer service via phone and email.
- Understand the needs of each candidate and direct them to the best team or manager.
- Support candidates throughout the application process.
- Participate in enrolment days at our centre.
- Perform general administration duties using Microsoft Office.
- Collaborate with the sales team and report to the sales manager.
- Offer career advice and support where required.
Candidate Requirements:
- Organized and proactive attitude.
- Strong attention to detail and time management skills.
- Excellent telephone manner and customer service experience.
- Verbal and written communication skills.
- Proficient in Microsoft Office and Excel.
- Familiarity with Hubstop CRM platform or systems.
- Able to work effectively in a team environment.
- Previous face-to-face customer service experience.
Benefits:
- 25 days annual leave.
- On-site parking.
- Pension plan.
- Company social events.
- Ongoing development and training opportunities.
This is a full-time role, working Monday to Friday, 8:30am to 5:30pm, with a 30-minute lunch break. You must be able to commit to 5 days per week in the office as hybrid working is not an option.
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