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Clinical Patient Liaison Specialist

2 months ago

Belfast, United Kingdom Optical Express Full time
Key Responsibilities

  • Build strong relationships with patients to ensure a comfortable and relaxed environment
  • Perform diagnostic eye scans with full training provided
  • Clearly communicate patient information to optometrists for a seamless patient journey
  • Maintain accurate and up-to-date patient records
  • Arrange affordable finance options for patients


Requirements

  • Driven and passionate individual with a strong willingness to succeed
  • Excellent written and verbal communication skills
  • Strong negotiation skills and ability to work with minimal supervision
  • Commercial awareness and commitment to world-class customer service



At Optical Express, we strive for excellence in patient care and clinical outcomes. Our team works collectively to provide a supportive and respectful environment, fostering a culture of care, trust, and integrity. As a Patient Advisor, you will be an integral part of our team, making a positive impact on our patients' lives. If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply.



What We Offer

  • Industry-leading salary with excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme



Join us in delivering exceptional patient care and shaping the future of optical services.