Key Account Professional

2 weeks ago


Long Crendon, Buckinghamshire, United Kingdom OJ Digital Full time
About the Role

We are seeking an experienced Key Account Professional to join our team at OJ Digital, a leading B2B software business based in Oxfordshire.

The successful candidate will be responsible for establishing and growing existing client accounts across the business.

Key Responsibilities:

  • Serve as the primary point of contact for customers, providing guidance and support to ensure their needs are met.
  • Onboard new customers, delivering training and support to ensure a smooth transition.
  • Proactively engage with customers to understand their goals, challenges, and feedback, and develop strategies to address these.
  • Develop and maintain strong relationships with key stakeholders at partner businesses.
  • Monitor customer usage and engagement metrics, identify opportunities for upselling or expansion, and work closely with the sales team to drive revenue growth.

Required Skills and Qualifications:

  • Proven experience within a B2B Account Management position, preferably in a software industry.
  • Strong interpersonal skills with a track record of building and maintaining client relationships.
  • Demonstrable experience of developing and growing existing client accounts.
  • Full UK driving license and access to your own vehicle.

What We Offer:

  • A competitive salary range of £45,000-£55,000 per annum.
  • 25 days annual leave, rising to 30 with long service.
  • Regular company social events and opportunities for professional development.
  • Critical illness cover.


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