Key Account Professional
2 weeks ago
We are seeking an experienced Key Account Professional to join our team at OJ Digital, a leading B2B software business based in Oxfordshire.
The successful candidate will be responsible for establishing and growing existing client accounts across the business.
Key Responsibilities:
- Serve as the primary point of contact for customers, providing guidance and support to ensure their needs are met.
- Onboard new customers, delivering training and support to ensure a smooth transition.
- Proactively engage with customers to understand their goals, challenges, and feedback, and develop strategies to address these.
- Develop and maintain strong relationships with key stakeholders at partner businesses.
- Monitor customer usage and engagement metrics, identify opportunities for upselling or expansion, and work closely with the sales team to drive revenue growth.
Required Skills and Qualifications:
- Proven experience within a B2B Account Management position, preferably in a software industry.
- Strong interpersonal skills with a track record of building and maintaining client relationships.
- Demonstrable experience of developing and growing existing client accounts.
- Full UK driving license and access to your own vehicle.
What We Offer:
- A competitive salary range of £45,000-£55,000 per annum.
- 25 days annual leave, rising to 30 with long service.
- Regular company social events and opportunities for professional development.
- Critical illness cover.
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