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Accommodation Operations Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Holiday Inn Birmingham M6 J7 Full time

**Role Overview:**

We are seeking an accomplished Accommodation Operations Coordinator to join our team at Holiday Inn Birmingham M6 J7.

The successful candidate will be responsible for coordinating the seamless operation of our guest services, ensuring exceptional experiences for all guests.

Main Responsibilities:

  • Coordinating the guest services team to deliver exceptional experiences for all guests.
  • Collaborating with various departments to drive innovation and improve service levels.
  • Handling guest requests with precision and promptness, setting the standard for service excellence.

Requirements:

  • A strong organizational presence, with excellent communication and problem-solving skills.
  • A service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience.

Salary:** £22,000 - £26,000 per annum (dependent on experience)

Benefits:*

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

About Us:

Holiday Inn Birmingham M6 J7 is a rapidly expanding global company, with a diverse portfolio across leading hotel chains. We pride ourselves on our commitment to delivering exceptional guest experiences and fostering a culture of service excellence.