Care Coordinator

2 weeks ago


Stoke Poges, Buckinghamshire, United Kingdom Threeways Surgery Full time

Job Summary

Part-Time Opportunity

Threeways Surgery is seeking a skilled and compassionate Care Navigator to join our team. As a Care Navigator, you will play a vital role in ensuring that patients receive the best possible care and support.

Main Responsibilities

  • Process patient inquiries, explain procedures, and schedule appointments in a timely and efficient manner.
  • Provide exceptional customer service to patients, responding to their needs and concerns in a courteous and professional manner.
  • Collaborate with the practice team to ensure seamless communication and coordination of patient care.
  • Maintain accurate records and reports, ensuring confidentiality and data protection.
  • Contribute to a positive and supportive work environment, promoting a culture of respect and teamwork.

About Us

Threeways Surgery is a modern, purpose-built practice serving a semi-rural community. We pride ourselves on providing high-quality, patient-centered care, and we are committed to continuous improvement and excellence.

Person Specification

Essential

  • Experience in a healthcare environment or similar setting.
  • Excellent communication and interpersonal skills.

Desirable

  • Experience in call handling and customer service.

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