Care Coordinator
2 weeks ago
Job Summary
Part-Time Opportunity
Threeways Surgery is seeking a skilled and compassionate Care Navigator to join our team. As a Care Navigator, you will play a vital role in ensuring that patients receive the best possible care and support.
Main Responsibilities
- Process patient inquiries, explain procedures, and schedule appointments in a timely and efficient manner.
- Provide exceptional customer service to patients, responding to their needs and concerns in a courteous and professional manner.
- Collaborate with the practice team to ensure seamless communication and coordination of patient care.
- Maintain accurate records and reports, ensuring confidentiality and data protection.
- Contribute to a positive and supportive work environment, promoting a culture of respect and teamwork.
About Us
Threeways Surgery is a modern, purpose-built practice serving a semi-rural community. We pride ourselves on providing high-quality, patient-centered care, and we are committed to continuous improvement and excellence.
Person Specification
Essential
- Experience in a healthcare environment or similar setting.
- Excellent communication and interpersonal skills.
Desirable
- Experience in call handling and customer service.
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