Field IT Support Specialist
1 week ago
Role: Field IT Support Specialist
Location: Various
Salary: Competitive
Contract: Term time only/ Permanent
About The Role
Verus Recruitment Partners is supporting a leading Managed Service Provider seeking a dedicated Field IT Support Specialist to join their team. The role involves visiting sites on an ad hoc basis to complete field-based IT jobs.
Role Overview
As a Field IT Support Specialist, you will play a critical role in ensuring the smooth operation of IT systems and infrastructure. You will be the primary point of contact for all technical issues and will work closely to provide timely and effective solutions.
Responsibilities
- Provide technical assistance and troubleshooting for hardware, software, and network issues within school premises.
- Regularly inspect, maintain, and repair computer equipment, including desktops, laptops, printers, and other peripherals, to ensure optimal functionality.
- Set up and configure new computer systems, software applications, and network devices as needed.
- Diagnose and resolve technical problems with computers, laptops, tablets, printers, projectors, and other classroom technology equipment.
- Work closely with teachers to ensure teaching and learning runs smoothly.
Requirements:
- Previous experience in an IT position within an education or MSP environment.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Qualification/certification in IT or a related field.
- Good communication skills with a strong passion for supporting others.
- Ability to work independently and as part of a team.
- Full clean driving license.
- Clear DBS check.
Benefits
- Generous holidays plus your birthday off.
- Funding for personal certification to further your career.
- Personalized development plan.
- Be part of a great team with a fantastic company culture.
- Regular social events.
- 24/7 Employee Assistance Program.
- Term time only
For more information contact our team.
***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***
Keywords: 1st Line, 2nd Line, IT Support, Field Engineer, On-site Engineer, Education, MSP
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