Industrial Service Technician
3 weeks ago
About the Job:
We are searching for an Industrial Service Technician to join our support team. This role requires a highly skilled individual to deliver exceptional technical support to our clients.
Key Responsibilities:
- Provide expert technical assistance to clients via multiple communication channels.
- Conduct on-site customer training with occasional international and domestic travel (up to 30%).
- Visit client locations to provide comprehensive training on product usage, maintenance & servicing.
- Proficient in supporting software applications and understanding engineering processes.
- Prior experience in customer support roles is necessary.
- Able to adapt to flexible working hours, including occasional support for American clients.
Compensation: The salary for this position ranges from £40,000 to £50,000 per annum based on qualifications and experience.
Benefits Package:
- Competitive salary and benefits package.
- Flexible working hours.
- Up to 25 days' annual leave with the option to purchase additional leave.
- Private medical insurance.
- Cycle to work scheme.
- Online benefits platform.
- Opportunities for career advancement.
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