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Healthcare Administration Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Medical Records Administrator to join our team at Nuffield Health North Staffs Hospital. As a Medical Records Administrator, you will play a critical role in ensuring the accuracy and integrity of patient records, while providing exceptional customer service to our patients and staff.
Key Responsibilities:
- Deliver high-quality administration support to our clinical teams, ensuring that patient records are accurate, up-to-date, and compliant with regulatory requirements.
- Provide exceptional customer service to patients, families, and staff, responding to queries and concerns in a timely and professional manner.
- Prioritize a busy workload and manage competing demands to meet deadlines and deliver results.
- Remain calm under pressure and maintain a professional demeanor in a fast-paced environment.
About Nuffield Health:
Nuffield Health is the UK's largest healthcare charity, providing high-quality healthcare services to patients across the country. Our mission is to deliver exceptional patient care, while promoting health and wellbeing through education and research.
What We Offer:
- A competitive hourly rate of £12 per hour.
- A flexible working arrangement as a bank employee, with the opportunity to work on an ad-hoc basis to suit the needs of the business and your availability.
- A range of benefits including access to our pension scheme, discounted gym membership, and holiday entitlement in line with the Working Time Directive.
Requirements:
- Strong administration skills with experience in medical records management.
- Excellent communication skills with the ability to work effectively with patients, families, and staff.
- Proficiency in Microsoft Office with the ability to learn new systems and technologies.
- A commitment to providing exceptional customer service and maintaining a professional demeanor in a fast-paced environment.
