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Application Software Support Specialist

2 months ago

York, York City, United Kingdom 1 Tech Staffing Ltd Full time

Job Title: Application Software Support

Company: 1 Tech Staffing Ltd

Job Type: Full-time

Location: Remote

Job Description:

Job Summary:

We are seeking a highly skilled Application Software Support Specialist to join our team at 1 Tech Staffing Ltd. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring timely and effective solutions to application-related issues.

Key Responsibilities:

  • Provide 1st and 2nd line support for application issues, utilizing technical expertise to diagnose and resolve problems.
  • Develop and execute SQL scripts to manage and manipulate data, ensuring seamless application performance.
  • Assist with basic networking tasks to ensure efficient application operation.
  • Document support activities, solutions, and best practices to maintain a knowledge base.

Requirements:

  • Proven experience in an application support role, preferably at 1st and 2nd line levels.
  • Proficiency in writing and executing SQL scripts.
  • Basic understanding of networking principles and troubleshooting.
  • Experience with remote support tools and techniques.

What We Offer:

At 1 Tech Staffing Ltd, we offer a dynamic and forward-thinking work environment, where innovation and collaboration are highly valued. We are committed to providing top-tier service to our clients and are seeking a skilled Application Software Support Specialist to join our team.