Sales Engineer

3 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom InterSystems Full time

Overview

InterSystems is the driving force behind some of the world's most critical applications. With a focus on excellence and client success, InterSystems delivers data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries.

We're seeking a Junior Sales Engineer to collaborate with our team in Windsor. You'll have a strong technical or scientific background, with experience in coding, scripting, and/or data analytics.

A solid technical understanding, a methodical approach, attention to detail, and effective communication skills are essential for this role.

The Sales Engineer provides guidance on the use of InterSystems' products to meet customer and market requirements. Product and business strategies are coordinated with InterSystems Account Managers to apply existing and new products to customers' solution needs. This role involves a mix of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, and mentoring and training ability.

As a Junior Sales Engineer, you'll work with experienced colleagues in all areas, aiming to become an independent team member responsible for your own customers.

If you have the technical and customer-facing aptitude required and enthusiasm for a pre-sales role, we'll provide training.

This role may require travel across the UK.

  • Key Responsibilities
  • Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
  • Assist in managing the technical relationship with customers, ensuring they're aware of the latest product capabilities.
  • Identify new opportunities within existing accounts.
  • Help build and demonstrate Proofs of Concept (PoCs) for prospects and partners to illustrate the suitability, ease of use, performance, features, reliability, and/or connectivity capabilities of InterSystems technology.
  • Participate in business and detailed technical discussions with prospect and partner organizations to foster the adoption, use, and deployment of Product technologies.
  • Help install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
  • Help senior team-mates coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
  • Help prepare presentations to customers and prospects at site visits, marketing events, and other venues.
  • Assist in delivery of formal training courses in InterSystems technologies.
  • Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the Product groups.
  • Assist with troubleshooting and interact with the Worldwide Response Centre (WRC) to support resolution of technical problems.
  • Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.

Experience & Qualifications

  • Proven aptitude within a relevant technical environment.
  • Ability to clearly communicate technical concepts.
  • Experience of coding / scripting languages.
  • Interest in IT Industry issues & trends.

Desirable:

  • Hands-on experience in full stack, server-based, or application development.
  • Experience of working with databases.
  • Experience with Business Intelligence / data analytics tools.
  • Design, analysis, and problem-solving skills.
  • Experience of InterSystems' technology a significant advantage.

Education & Training

  • BS in Computer Science or equivalent technical degree.


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