Bartender

4 weeks ago


Southampton, Southampton, United Kingdom Bill's Team Members Full time

About the Role:

We are seeking a skilled and enthusiastic Bartender to join our team at Bill's Café and Bar. As a Bartender, you will be responsible for delivering exceptional guest experiences by crafting unforgettable moments with flair and personality.

Key Responsibilities:

  • Acquire comprehensive knowledge of the full menu, promotions, drinks specifications, restaurant layout, and site-specific working practices.
  • Assist in receiving and storing deliveries, following the correct handling and storage guidelines.
  • Take ownership of the bar, showcasing a proactive and dedicated approach to duties.
  • Uphold Bill's standards, ensuring every drink prepared maintains our commitment to quality and consistency.
  • Support with floor shifts and duties, being cross-trained on the floor to provide assistance when needed.
  • Provide feedback to managers regarding any guest comments, positive or negative, to enhance overall service quality.
  • Follow all allergy procedures and legislation guidelines, ensuring the safety of guests with allergies and dietary requirements.
  • Stay informed of company updates by attending meetings or utilizing other communication channels.
  • Maintain cleanliness in all front-of-house areas, especially the bar, including regular checks on guest toilets.
  • Learn and demonstrate correct procedures and safe working practices, exhibiting a commitment to continuous learning and adherence to correct procedures and operating systems.
  • Collaborate with the restaurant team to maintain a smooth and efficient workflow.
  • Monitor food and drinks timings and specifications, promptly notifying managers of any potential issues or concerns.
  • Complete all mandatory and job-specific training to perform tasks safely and correctly.
  • Prioritize guest service, following guest service steps, and maintaining a positive attitude with a friendly smile.
  • Maintain efficiency by completing all opening and closing duties for the restaurant meticulously.

Attributes:

  • CURIOUS: The Bartender approaches their role with natural curiosity, always eager to understand and enhance processes, whilst acquiring new skills and techniques.
  • COURAGEOUS: In the face of challenges, the Bartender exemplifies courage and resilience, tackling tasks with determination, adapting seamlessly to fast-paced scenarios.
  • COLOURFUL: Embracing diversity and respecting each team member, the Bartender brings vibrant, positive, and co-operative energy to the restaurant, fostering a collaborative and uplifting atmosphere.

Benefits & Rewards:

  • Staff food whilst on shift
  • Continued Development and Training in role
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years
  • Cycle to Work Scheme
  • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more

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