Bar Attendant

4 weeks ago

Southampton, Southampton, United Kingdom Bill\'s Restaurants Full time
Job Summary

Bill's Restaurants is seeking a skilled Bartender to join our team. As a Bartender, you will be responsible for delivering exceptional guest experiences by crafting unforgettable moments with flair and personality. You will consistently deliver exceptional guest service while maintaining a strong commitment to health and safety regulations.

Key Responsibilities:

Acquire comprehensive knowledge of the full menu, promotions, drinks specifications, restaurant layout, and site-specific working practices.
Assist in receiving and storing deliveries following the correct handling and storage guidelines.
Take ownership of the bar, showcasing a proactive and dedicated approach to duties. This involves overseeing tasks, managing responsibilities effectively, performing additional duties assigned by management, and contributing to the overall success of the restaurant operations.
The Bartender is dedicated to upholding Bill's standards, ensuring that every drink prepared maintains our commitment to quality and consistency. All food production is completed only following the Bill's Drinks Specs and procedures.
Support with floor shifts and duties, being cross-trained on the floor to provide assistance when needed and support with creating unforgettable guest experiences leading to a flexible working environment.
Assist in welcoming guests to the café and bar and giving that first great impression setting the tone for their visit.
Provide feedback to managers regarding any guest comments, positive or negative, to enhance overall service quality.
Always adhere to Bill's Allergy procedures and legislation guidelines, ensuring the safety of guests with allergies and dietary requirements.
Keep informed of all company and restaurant-specific updates by attending meetings or utilizing other communication channels.
Diligently maintain cleanliness in all front-of-house areas, especially the bar, including regular checks on guest toilets, to present all indoor and outdoor restaurant areas in the best possible way.
Exhibit a commitment to continuous learning and adherence to correct procedures and operating systems. This includes staying informed about Bill's specific protocols and incorporating safe working practices into daily responsibilities.
Actively put health and safety guidelines into practice, demonstrating a strict commitment to prioritizing the well-being of oneself and others in the restaurant. Ensure that safety measures are consistently applied to create a secure environment for everyone, including guests.
Work closely with the entire restaurant team to maintain a smooth and efficient workflow. This involves effective communication and cooperation to create a harmonious restaurant atmosphere.
Closely monitor the timing and quality of food and beverages, promptly notifying managers of any potential issues or concerns.
Take responsibility for completing all mandatory and job-specific training to perform tasks safely and correctly. Engage proactively in continuous learning to enhance job knowledge and contribute to a safe and efficient workplace. Assist the management team with all Bar and Drinks training as needed.
Always prioritize guest service, following guest service steps, and maintaining a positive attitude with a friendly smile.
Maintain efficiency by completing all opening and closing duties for the restaurant meticulously. This ensures a smooth start and end to each day's operations, contributing to an exceptional guest experience.

Attributes:

CURIOUS: The Bartender approaches their role with natural curiosity, always eager to understand and enhance processes, whilst acquiring new skills and techniques, as well as displaying a genuine care for the guests, fostering an innovative, guest-focused & dynamic bar and restaurant atmosphere.
COURAGEOUS: In the face of challenges, the Bartender exemplifies courage and resilience, tackling tasks with determination, adapting seamlessly to fast-paced scenarios, and proactively addressing any issues to ensure the smooth functioning of the restaurant.
COLOURFUL: Embracing diversity and respecting each team member, the Bartender brings vibrant, positive, and co-operative energy to the restaurant, fostering a collaborative and uplifting atmosphere. Strong attention to detail and a dedication to cleanliness.

Benefits & Rewards:

Staff food whilst on shift
Continued Development and Training in role
Extra holiday allowance for length of service, up to 5 extra days after 5 years
Cycle to Work Scheme
Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more

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