Store Operations Director

21 hours ago


Shrewsbury, Shropshire, United Kingdom Card Factory Full time

As a Store Operations Director at Card Factory, you will be responsible for leading our store teams to deliver exceptional customer experiences and drive commercial growth.

Key Responsibilities

You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.

Key Performance Indicators
  • Deliver commercial growth through effective stock management and merchandising strategies.
  • Develop and implement training programs to enhance colleague skills and knowledge.
  • Lead by example and demonstrate a commitment to customer service excellence.
Our Benefits

We offer a range of benefits to support your physical, mental, and financial wellbeing, including a 25% Card Factory colleague discount, financial wellbeing support, seasonal incentive schemes, and more. The estimated salary for this role is £60,000 - £70,000 per annum, depending on location and experience.



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