Luxury Housekeeping Manager

1 week ago


Sunninghill, United Kingdom Coworth Park Full time

Coworth Park is recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.

We are committed to having the best people in the industry. As a Luxury Housekeeping Manager at Coworth Park, you'll start a unique opportunity to become celebrated as the very best in your field. You'll learn from your fellow colleagues and through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership.


Benefits

As a Luxury Housekeeping Manager at Coworth Park, here are some great benefits you will receive:

  • A competitive salary range of £48,000 - £55,000 per annum
  • Fantastic employee bonus scheme and excellent service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together including summer party and winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive private pension scheme
  • Apprenticeship, training and development opportunities
  • £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because we care about our employees
Job Responsibilities

You'll love what you do and take pride in delighting our guests:

  • Monitor service and performance standards to ensure consistently outstanding experience for guests following the hotel's core standards.
  • Create a training culture within the department.
  • Proactive cleaning management to ensure product is at its best at all times.
  • Implementation and management of stock control processes and procedures to ensure budgets are not exceeded.
  • Identify, implement & monitor new standards to enable service excellence
  • Ensure all team members are enabled to deliver consistently excellent service
  • Carry out checks on rooms and the housekeeping team, along with offering training, and understanding of the product. Keep the team focussed allowing them to evolve within the department
  • Have effective communication within department and deal with any issues in a professional manner
  • Be aware of all room statuses and follow up all queries
  • Have an understanding of all hotel services. Note any guest requests/requirements and ensure these are actioned and followed up
  • Proactive monitoring and planning of proactive maintenance alongside the engineering department to ensure inventory is serviceable at all time.
  • Control all the operating costs within the department to the agreed budgets set
  • Monitor & evaluate team performance & conduct probation reviews and PDPs
  • Assist in recruitment and induction of new team members
  • Participate or lead departmental & section team meetings and/or training sessions

The items shared are the essence of a day in the life of a Luxury Housekeeping Manager, but we'll make sure you are provided with specifics on how we care for our hotel.

Requirements

  • Previous experience in a leadership position within housekeeping in a 5-star luxury environment
  • High levels of energy, great organizational skills and team and time management
  • Consistency in providing the luxury service to our guests and your creativity to tackle daily adventures
  • Motivational and inspirational individual for employees and team to perform at their best
  • An understanding and experience in similar role with an exceptional service excellence
  • Our values of passion, personality, respect, working together and creativity guide us each and every day. As a Luxury Housekeeping Manager you'll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.


  • Sunninghill, United Kingdom Coworth Park Full time

    About the RoleCoworth Park seeks a skilled Executive Housekeeper to oversee the hotel's housekeeping operations, ensuring a consistently outstanding experience for guests.This is an opportunity to lead a team of professionals and drive service excellence in a luxurious environment.Key ResponsibilitiesMonitor and maintain high service standards, adhering to...


  • Sunninghill, United Kingdom Coworth Park Full time

    As an Executive Housekeeper at Coworth Park, a renowned 5-star luxury resort, you will be part of a dynamic team that strives to deliver exceptional service excellence to our discerning guests. Our hotel's core values of passion, personality, respect, working together, and creativity guide us in creating a welcoming and inclusive environment for all.Key...

  • Executive Housekeeper

    4 weeks ago


    Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park seeks a seasoned Housekeeping leader to oversee the delivery of exceptional guest experiences. As an Executive Housekeeper, you will be responsible for monitoring service standards, creating a training culture, and implementing proactive cleaning management.Key Responsibilities:Ensure consistently outstanding guest experiences by monitoring...


  • Sunninghill, United Kingdom Coworth Park Full time

    About UsCoworth Park is a renowned luxury hotel that prides itself on providing exceptional service and creating unforgettable experiences for its guests.

  • Executive Housekeeper

    2 months ago


    Sunninghill, United Kingdom Coworth Park Full time

    Join us as an Executive Housekeeper at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of...

  • Luxury Events Manager

    18 hours ago


    Sunninghill, United Kingdom Coworth Park Full time

    Company OverviewCoworth Park Hotel is a leading luxury hotel recognized for its exceptional service and world-class amenities. We pride ourselves on fostering a culture of inclusiveness, where every employee has the opportunity to grow and thrive.SalaryThe estimated annual salary for this role is £45,000 - £55,000, depending on experience.


  • Sunninghill, United Kingdom Coworth Park Full time

    About the RoleWe are seeking a highly skilled House Porter to join our team at Coworth Park Hotel. As a House Porter, you will be responsible for delivering housekeeping supplies to the different floors as directed by the floor supervisor and ensuring that all housekeeping stores are well maintained.Key ResponsibilitiesDeliver housekeeping supplies to the...


  • Sunninghill, United Kingdom Coworth Park Full time

    About the RoleCoworth Park, a renowned hotel, seeks a skilled Housekeeping Attendant to join their team. As a key member, you will be responsible for maintaining the highest standards of cleanliness and comfort for guests.Key ResponsibilitiesClean and maintain guest and public areas to ensure exceptional guest experiences.Develop a thorough understanding of...

  • House Porter

    4 weeks ago


    Sunninghill, United Kingdom Coworth Park Full time

    About the RoleCoworth Park is seeking a skilled House Porter to join our team. As a House Porter, you will be responsible for delivering housekeeping supplies to different floors and ensuring that all housekeeping stores are well maintained.Key ResponsibilitiesDeliver housekeeping supplies to different floors as directed by the floor supervisor.Assist with...

  • Housekeeping Attendant

    3 months ago


    Sunninghill, United Kingdom Coworth Park Full time

    Join us as a Housekeeping Attendant at CoworthPark Hotel, recently recognised as one of The Sunday Times Top 10 Best Placesto Work for in 2024. We continually strive to build and nurture a culture whereinclusiveness is part of our DNA, reflected in our values of passion,personality, respect, working together, and creativity. We believe that avariety of...

  • Hotel Service Manager

    4 weeks ago


    Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park seeks an exceptional Executive Housekeeper to lead our team in delivering outstanding service excellence. As a leader in the field, you will be responsible for ensuring consistently high standards of cleanliness and comfort throughout the hotel.Key Responsibilities:Develop and implement a training culture within the Housekeeping department,...


  • Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park, a renowned luxury hotel, is seeking a Dining Experiences Manager to join their esteemed team. This exceptional opportunity allows candidates to unlock their full potential and create unforgettable dining experiences for guests.The estimated salary for this role is £55,000 per annum, plus estate service charge, making it an attractive offer for...


  • Sunninghill, United Kingdom Coworth Park Full time

    About the RoleWe are looking for a highly skilled Senior Pastry Culinary Director to join our team at Coworth Park, a 5-star luxury hotel renowned for its exceptional service and culinary excellence.As a Senior Pastry Culinary Director, you will be responsible for leading our pastry kitchen and ensuring that our guests receive the highest quality pastry...


  • Sunninghill, United Kingdom Coworth Park Full time

    Role OverviewWe are seeking a highly skilled and experienced hospitality professional to lead our Conference and Banqueting team at Coworth Park. As a Conference and Banqueting Head Waiter, you will be responsible for delivering exceptional service and ensuring the smooth operation of all group, social, banquet, and planned food and beverage events.You will...


  • Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park Hotel Job DescriptionJob Title: Junior Sous ChefWe are seeking a highly skilled and experienced Junior Sous Chef to join our team at Coworth Park Hotel. The successful candidate will be responsible for supporting the Senior Sous Chef in the day-to-day running of the kitchen, ensuring that all food is prepared to the highest standards of quality...


  • Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park, a renowned luxury hotel, seeks an exceptional Food and Beverage Service Manager to lead our culinary team. As a 5-star establishment, we strive to deliver unparalleled guest experiences. Salary: £55,000 - £65,000 per annum, depending on experience.Job OverviewWe are looking for a highly skilled and experienced professional to oversee the...


  • Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park, a prestigious 5-star luxury hotel, is seeking an exceptional Executive Pastry Culinary Director to lead our pastry kitchen and deliver unforgettable dining experiences. The successful candidate will have previous experience in a similar role in a high-end environment and possess strong leadership skills to train, develop, and recruit talent.The...


  • Sunninghill, United Kingdom Coworth Park Full time

    Coworth Park, a renowned hospitality establishment, is seeking a highly skilled Service Excellence Leader to oversee its Food and Beverage operations. As a leader in the industry, we pride ourselves on delivering exceptional guest experiences.Estimated annual salary for this position is £55,000 - £65,000, based on industry standards and location. We're...

  • Room Attendant

    6 months ago


    Sunninghill, United Kingdom Coworth Park Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Room Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards...


  • Sunninghill, United Kingdom Coworth Park Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as an In Room Dining Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...