VW Sales and Service Representative
3 weeks ago
**About the Role**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Contact Specialist at our VW dealership in Stratford-upon-Avon. The successful candidate will have excellent communication and organisational skills, with a strong ability to work independently or as part of a team.
As a key member of our sales and service team, you will be responsible for dealing with Aftersales calls, booking customers' vehicles into the Dealership for service or repairs, and ensuring accurate data inputting of customer details. You will also play a crucial role in increasing customer retention while maintaining exceptional customer satisfaction.
**Key Responsibilities:**
- Dealing with Aftersales calls and providing solutions to customers' queries
- Booking customers' vehicles into the Dealership for service or repairs
- Accurate data inputting of customer details
- Increasing customer retention while maintaining exceptional customer satisfaction
**What We Offer:**
* 33 days holiday including bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Company Events
**Listers Group Overview**
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. With over 2,500 colleagues across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire, we pride ourselves on being a people-first organisation that supports employees in all areas of the business.
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