Luxury Train Steward
1 month ago
As a Steward on the British Pullman, you will be part of a team that provides exceptional Food & Beverage service to our discerning guests. This role requires a dynamic individual with a passion for excellence and storytelling in travel, strong cultural awareness, and an unwavering approach to maintaining high standards.
Key Responsibilities
- Ensure all guest areas aboard the luxury train are well maintained, carrying out back of house duties as required.
- Responsible for the wellbeing and safety of your allocated car and passengers.
- Deliver cleaning and maintenance duties to the highest standards.
- Assist with depot, Victoria Lounge, and departure point operations.
- Provide exceptional hospitality and professionalism to guests at all times.
- Ensure full knowledge of onboard menus, boutique items, and the areas in which the British Pullman operates.
- Work as a team player to ensure the whole team is able to do their job to the highest standards.
- Acknowledge and handle any passenger requests, whether dietary, medical, or special occasion requests.
To be successful in this role, you will need:
- Eligibility to work in the UK.
- Previous hospitality experience within a luxury environment.
- Advanced knowledge of food and beverage.
- Be a professional, credible, confident, and enthusiastic individual.
We pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits, including:
- Competitive salary and health insurance plans.
- Discover Belmond Programme, which includes complimentary and preferred rate experiences at our iconic destinations.
- Group Income Protection - Group Life Insurance - Employer contribution pension.
- Enhanced maternity and paternity pay.
- All meals provided.
- Uniform & dry cleaning.
- Team social events.
- Wellness programme throughout the year.
- Further learning & development opportunities within Belmond.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.
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