Field Quality Assurance Specialist

2 weeks ago


Peacehaven, United Kingdom Care Outlook Ltd Full time

Care Outlook Ltd is a leading provider of home care services in East Sussex. We are seeking an experienced Quality Monitoring Officer to join our team.

We offer a competitive salary of £25,000 per annum, which includes a £300 refer-a-friend bonus and company-issued mobile phone. Our benefits package also includes 20 days' holiday plus bank holidays, as well as opportunities for ongoing professional development.

As a Quality Monitoring Officer, you will be responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area. Your duties will include spot checking carers in the community, identifying good practice, and reporting training concerns back to the registered manager.

To succeed in this role, you will need to have a strong commitment to helping improve the quality of life of vulnerable people. You should also be flexible and able to cover on-call shifts to meet the needs of the business. In addition, you will need to have knowledge of CQC standards and compliance, as well as a full driving licence and access to a vehicle.

Experience as a Field Care Supervisor or 2 years working within Health & Social Care is preferred, as is NVQ Level 3 in Health & Social Care. However, we are open to applications from candidates with transferable skills and experience.



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