Care Quality Manager
3 weeks ago
Care Outlook Ltd is seeking a highly organized and detail-oriented Quality Monitoring Officer to join their team in East Sussex. As a Quality Monitoring Officer, you will play a vital role in implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area.
**Key Responsibilities:**
- Spot checking carers in the community, identifying good practice, and reporting training concerns back to the registered manager
- Delivering high standards of care and participating in the paid on-call rota
- Completing care assessments and writing up Care Plans
- Building relationships with care staff and service users
- Assisting the registered manager in preparing for inspections by the local authority and CQC
- Supporting the care coordinator with various duties
**What We Offer:**
- A competitive salary of £25,000 per annum
- A £300 Refer a Friend Bonus
- Company-issued mobile phone
- Excellent training opportunities for the Care Certificate and ongoing professional development
- 20 Days Holiday plus Bank Holidays
- An opportunity to work in an expanding leading home care provider
**Requirements:**
- 100% commitment to helping improve the quality of life of vulnerable people
- Flexibility to cover on-call to meet the needs of the business
- Knowledge of CQC standards and CQC Compliance
- A full Driving Licence and access to a vehicle
- Experience as a Field Care Supervisor or 2 years working within Health & Social Care
- NVQ Level 3 Health & Social Care (desired)
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