Store Manager

20 hours ago

Inverness, Highland, United Kingdom Card Factory Full time
Store Manager Job Description

At Card Factory, we're seeking a highly skilled Store Manager to lead our retail team and drive commercial growth in our stores. As a Store Manager, you'll be responsible for delivering exceptional customer experiences, developing a high-performing team, and making strategic decisions to drive business success.

Key Responsibilities:
  • Customer Experience: Ensure that every customer interaction is positive and memorable, driving loyalty and repeat business.
  • Team Development: Coach, train, and develop colleagues to achieve their full potential, fostering a culture of collaboration and excellence.
  • Commercial Growth: Make informed decisions about stock availability, merchandising, and sales strategies to drive business growth and meet targets.
  • Recruitment and Talent Management: Proactively recruit and develop a high-performing team, ensuring that we have the right people with the right skills to meet our business needs.
  • Performance Management: Provide constructive feedback and coaching to the store team, District, and Regional Managers to drive continuous improvement and growth.
About Card Factory:

We're the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We're committed to providing a wide range of benefits to support our colleagues' physical, mental, and financial well-being.

  • Colleague Discounts: Enjoy 25% discount in-store and online.
  • Financial Wellbeing Support: Access to financial education tools, salary advance, and seasonal incentive schemes.
  • Learning and Development: Opportunities to apply for Retail Apprenticeships and access to blended learning content.
  • Employee Assistance Programme: Access to tools to support mental, physical, and financial wellbeing.

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