Sales Support Coordinator

9 hours ago

Guildford, Surrey, United Kingdom Prize Placements Full time

At Prize Placements, we're seeking a highly skilled Sales Support Administrator to join our team on a permanent basis. As a key member of our sales team, you'll play a vital role in ensuring timely assessment of requests, customer financial analysis, and providing exceptional customer service.

Key Responsibilities:

  • Building strong relationships with assigned clients to drive business growth and satisfaction.
  • Evaluating requests and communicating approval or rejection in a clear and timely manner.
  • Ensuring the best possible customer experience and reseller satisfaction through proactive issue resolution.
  • Supporting the sales team by providing data analysis and insights to inform business decisions.
  • Managing complaints and directing them to the relevant team for resolution.
  • Reviewing accuracy and completeness of all information and documentation to ensure seamless operations.
  • Collaborating with colleagues and customers to collect missing information and documentation.
  • Entering relevant data into management IT systems to maintain accurate records.
  • Providing support with the contract process to ensure smooth onboarding and customer satisfaction.

Requirements and Skills:

  • A natural rapport builder with excellent communication and interpersonal skills.
  • A strong 'will to win' with a focus on driving business results and exceeding targets.
  • Perseverance and a desire to complete tasks to support colleagues and clients.
  • Commercial acumen to speak with customers in a credible and informed manner.
  • Strong organisational abilities, including good time management and attention to detail.
  • Ability to identify sales opportunities and provide solutions to drive business growth.

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