Store Manager
3 weeks ago
We are seeking a highly skilled and experienced Store Manager to lead our coffee shop team in Oxford. As a Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and fostering a positive and inclusive environment for both customers and staff.
Key Responsibilities:- Ownership of the store's P&L, driving sales while controlling costs.
- Monitor and manage all aspects of the coffee shop's operations, including inventory, purchasing, and vendor relationships.
- Ensure the consistent preparation of high-quality coffee beverages and other menu items while adhering to established recipes and standards.
- Oversee the cleanliness and organisation of the coffee shop, ensuring it meets health and safety regulations and presents an appealing ambiance for customers.
- Develop and implement marketing strategies and promotions to attract new customers and retain existing ones.
- Track sales and financial performance, analyse data, and make informed decisions to achieve revenue targets and cost control.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Collaborate with the management team to set business goals, implement strategies, and contribute to the growth of the company.
- Stay up to date with industry trends and new coffee products, equipment, and brewing techniques.
- Conduct staff scheduling, manage payroll, and maintain employee records.
- Represent the coffee shop in the local community and participate in relevant events to increase brand visibility.
- Proven experience as a Store Manager or in a similar hospitality management role.
- Understanding of financial principles, budgeting, and cost control.
- Proficiency in using point-of-sale systems and technology.
- Food safety and hygiene certifications are desirable.
- Availability to work flexible hours, including weekends and holidays.
Salary: £34,000 - £36,000 per annum
Location: Oxford
We are looking for a dynamic individual with a proven track record in hospitality management and a passion for creating memorable experiences.
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