Technical Support Specialist

6 days ago


St Leonard's, United Kingdom Post Office Ltd Full time

Company Overview: Post Office Ltd is a leading provider of postal services and has been an integral part of every community for centuries.

Job Description: We are seeking an experienced Technical Support Specialist to join our IT Service Desk team. As a key member of our team, you will be responsible for providing timely and effective technical support to end-users via phone, email, chat, or in-person. Your primary goal will be to assist users with troubleshooting hardware, software, and network issues and guide them through problem resolution steps.

Required Skills and Qualifications: To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also have experience with ticketing systems and incident management tools.

Benefits: As a valued member of our team, you will receive a competitive salary and benefits package, including a generous annual leave allowance and access to ongoing training and development opportunities.

Salary: The estimated annual salary for this role is £28,000 - £35,000, depending on experience. This figure is based on industry standards and takes into account the level of responsibility and expertise required for the position.


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