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Operations Manager
2 months ago
We are seeking an experienced Area Manager to join our team at Amazon UK Services Ltd. As an Area Manager, you will be responsible for leading a team of operations professionals to ensure the smooth running of our Fulfilment Centres.
Key Responsibilities- Create and implement a culture of safety and wellbeing within the team
- Analyse and implement changes to improve quality and productivity
- Oversee projects to streamline processes and improve customer service
- Work collaboratively with management-level colleagues to standardise shift practices
You will work on a shift pattern at one of our Fulfilment Centres, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.
You will also oversee process improvements within your area and drive implementation. A typical day will be varied, including routine team management, daily operational responsibilities, process improvement, and wide-scale operational contingency tasks.
About the TeamOur Customer Fulfilment team is the foundation of our business, handling over 1.5 million orders every day. We are a dynamic team that is always looking for ways to improve and innovate, using emerging technology to offer a bigger, better product range delivered quickly and affordably.
We are based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey.
Requirements- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders
- Relevant experience in using data to influence business decisions
- Written and spoken English language skills
- Experience working with Lean, Six Sigma and Kaizen techniques
- AR Experience Recommended
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite
