Digital Transformation Leader

5 days ago


Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time
Senior Manager, Digital Product

Job Overview:

We are seeking a seasoned Senior Manager to lead our digital product strategy and drive the innovation of Virgin Atlantic's next-gen experience. This is an exciting opportunity for an experienced professional to shape the airline's customer-centric approach and leverage cutting-edge technology to enhance the passenger journey.

Key Responsibilities:

  • Develop and execute a comprehensive digital product strategy that aligns with Virgin Atlantic's vision and goals.
  • Lead cross-functional teams to design and deliver exceptional digital experiences, focusing on user-centered design principles.
  • Analyse data insights to inform product decisions and continuously improve customer satisfaction.
  • Collaborate with stakeholders to ensure seamless execution of digital initiatives and achieve business objectives.
  • Evaluate product performance using key performance indicators (KPIs) and develop actionable recommendations for improvement.

About the Role:

This is a senior leadership position that requires a deep understanding of digital transformation, customer analytics, and agile methodologies. The successful candidate will have a proven track record of delivering high-impact digital products and driving organisational change.

What We Offer:

Virgin Atlantic offers a competitive salary package, including a base salary of £80,000 per annum, flexible working arrangements, and opportunities for career growth and development. As a valued member of our team, you will receive a comprehensive benefits package, including health insurance, pension scheme, and generous annual leave entitlement.



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