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Library Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Hoop Recruitment Full time
About the Role

Hoop Recruitment is seeking a highly organized and tech-savvy individual to fill a temporary Library Administrator position at a thriving educational institution. As a key member of our team, you will provide vital support to both students and staff in a welcoming environment.

Key Responsibilities
  • Deliver Exceptional Customer Service: Assist learners with queries, issue and return books, and maintain a well-organized library space.
  • Manage Library Operations: Monitor and maintain the library's database system, issue book loans, and provide support to students using library services.
  • Support Learners: Provide guidance and assistance to students using the library's services, ensuring a supportive and inclusive environment.
  • Administrative Tasks: Carry out general administration tasks to support library operations, including handling learner queries and maintaining accurate records.
What We're Looking For
  • Strong Communication Skills: Excellent customer service and communication skills to interact with learners and staff.
  • Digital Literacy: Confident with digital systems and library management software to efficiently manage library operations.
  • Positive Attitude: A positive, proactive attitude to work in a fast-paced, busy environment.
  • Organizational Skills: Organized and detail-oriented with good time management skills to prioritize tasks and meet deadlines.
Benefits
  • Full Training and Support: Receive comprehensive training and ongoing support to excel in the role.
  • Part-time Hours: Enjoy part-time hours with no weekend work, providing a healthy work-life balance.
  • Gain Experience: Gain valuable experience in a dynamic educational setting, enhancing your skills and knowledge.
Working Hours
  • Monday: 10:00-14:00
  • Tuesday: 8:30-16:00 (with a 30-minute break)
  • Wednesday: 8:30-16:30 (with a 30-minute break)
  • Thursday: 10:00-16:00
  • Friday: 8:30-16:00 (with a 30-minute break)

Salary: Competitive hourly rate, depending on experience.