Glasgow Call Centre Agent

5 days ago


Hamilton, South Lanarkshire, United Kingdom Teleperformance Full time
Join Our Team
Are you looking for a challenging and rewarding role that offers excellent benefits and opportunities for growth? Do you have a passion for customer service and a desire to deliver exceptional experiences to clients?

If so, we would love to hear from you We are currently recruiting for a Customer Service Specialist to join our team at Teleperformance in Glasgow. As a key member of our team, you will play a vital role in delivering exceptional customer experiences to clients from around the world.

In this role, you will be responsible for managing customer inquiries and complaints in a professional and courteous manner. You will also be expected to provide solutions to complex problems, think creatively, and work collaborately with colleagues to achieve team goals.

This is an excellent opportunity for anyone looking to start or advance their career in customer service. We offer a competitive salary of £12 per hour, rising to £15 per hour after 3 months, as well as comprehensive training and development opportunities.

As a Customer Service Specialist, you will have the chance to work in a dynamic and supportive team environment, where you can develop new skills, build relationships, and grow your career.

Key Responsibilities:
  • Manage customer inquiries and complaints in a professional and courteous manner.
  • Provide solutions to complex problems, thinking creatively and outside the box.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to improve skills and knowledge.


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