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HR Support Specialist
2 months ago
About Abcam
Abcam is a leading provider of tools for the scientific community, dedicated to enabling faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders.
We believe that collaboration and innovation are key to making progress. Our team is passionate about delivering an outstanding HR service to our employees, empowering them to make a meaningful impact on the world.
Job Summary
We are seeking a highly organized and proactive HR Support Specialist to join our People Services team in Cambridge, UK. As a key member of our team, you will be responsible for delivering an exceptional HR service to our employees, ensuring their experience is seamless and efficient.
Key Responsibilities
- Proactively manage HR tickets from employees via our HR ticket system, ensuring timely resolution and excellent customer service.
- Develop and maintain comprehensive FAQs to provide prompt and accurate responses to employee queries.
- Provide expert guidance on HR policies and processes, ensuring employees are administered in line with their contracts and company responsibilities.
- Assist with payroll input on a team rota basis, ensuring accuracy and compliance.
- Schedule interviews in support of our Talent Acquisition Partners globally.
- Collaborate with key stakeholders across the HR team on administrative tasks, including payroll, benefits, compensation, employee relations, people experience, and talent acquisition.
- Process, file, and distribute confidential reports and documents with discretion and professionalism.
- Engage with employees to understand their needs and drive process improvements to enhance their experience.
- Schedule and coordinate induction sessions for new employees, ensuring a smooth onboarding process.
- Support the wider HR team with training session coordination and project delivery.
Requirements
We are looking for a motivated and organized individual with a passion for HR. This role is ideal for someone who is eager to make a meaningful impact and join a dynamic team that supports our employees globally.
You will be a confident communicator with excellent interpersonal skills, able to work effectively at all levels. You will be proactive, with a learning mindset, and able to prioritize tasks to meet deadlines. Proficiency in Microsoft Office packages, including Word, Excel, and Outlook, is essential.
About Working at Abcam
We offer a culture focused on well-being and opportunities for growth and development. Our benefits package is designed to provide flexibility and choice, enabling you and your loved ones to thrive. We prioritize diversity and inclusion, creating a safe and inclusive environment where everyone can contribute and succeed.