HVAC Project Coordinator

2 weeks ago

Coventry, Coventry, United Kingdom AWD online Full time
About the Role

We are seeking a highly skilled HVAC Project and Service Coordinator to join our team at AWD online. As a key member of our team, you will play a pivotal role in managing commercial Heating, Ventilation and Air Conditioning Projects.

Key Responsibilities
  • Outline project objectives clearly and set budgets that implement cost-saving measures.
  • Take part in project meetings and propose adjustments to ensure projects are delivered on time and within budget.
  • Consistently monitor the costs, progress and quality of a project.
  • Organise all project-related paperwork and communicate with project managers to continuously define project objectives.
  • Raise purchase orders with contractors and suppliers and coordinate all project team members to ensure workflow remains on schedule.
  • Project management and key action performance progress tracking.
  • Keep the team on track to ensure delivery of key priorities and coordinate and manage event outputs and follow up.
  • Note taking, write up and digital filing.
  • Support various programmes and projects and support building clarity of process including ways of working.
  • Prepare 'operation and maintenance' manuals for completed sites and raise project and service invoices.
  • Work within the existing team to support service delivery nationwide and coordinate response to emergency and remedial callouts.
  • Schedule and organise reactive remedial works and promptly answer all incoming departmental calls.
  • Administer and update the service portal and revenue forecast and action all customer queries and requests in a timely manner, escalating as required.
  • Liaise efficiently with customers, service engineers and raise and process supplier and subcontractor purchase orders.
  • Develop knowledge of all relevant IT systems and perform general office administration duties.
Requirements
  • Previous experience working as a Heating Engineer, Gas Engineer, Plumber, Air Conditioning Technician, Ventilation Engineer or have a solid Trades background.
  • Ability to work within a team, as well as being self-motivated.
  • Excellent customer service skills.
  • Experience of working to deadlines and prioritising workloads for self and others.
  • Ability to work well under pressure and to tight timescales.
  • Highly organised and able to work on own initiative.
  • Administrative experience.
  • Good verbal and written communication skills.
  • Thorough attention to detail.
  • Liaise with service manager to ensure cover of work and take instructions.
  • Have an eye for detail and keep meticulous notes.
  • Passionate about delivering service excellence.
  • Understanding of pricing and costing a service job.

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