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Associate Director

2 months ago


London, Greater London, United Kingdom Turner & Townsend Group Full time
Associate Director - Client Project Management

At Turner & Townsend, we're passionate about delivering exceptional outcomes for our clients. As an Associate Director - Client Project Management, you'll play a key role in leading our Project Management Corporate Occupier team in Kuala Lumpur.

We're seeking an experienced and proactive Associate Director to join our team. You'll be responsible for leading Project Management Commissions, taking ownership of end-to-end service delivery, and ensuring client objectives are met. Your expertise will be invaluable in delivering projects to time, cost, and quality targets.

Key Responsibilities:

  • Establish project success criteria, including time, cost, technical, and performance parameters
  • Lead compliance for quality, safety, health, and environment issues on project commissions
  • Establish effective project governance, processes, and systems
  • Lead project planning, including producing detailed project plans
  • Advise on resource procurement
  • Lead cross-functional project teams
  • Monitor and apply performance management techniques
  • Lead project finances
  • Lead Contract Administration processes, claims resolution, and disputes
  • Manage project information flow between teams and clients
  • Prepare project progress reports

Marketing and Business Development:

  • Identify opportunities for new business with existing clients
  • Lead bid documentation production
  • Ensure project case studies, photographs, and project CV files are up-to-date
  • Identify ways to improve project management products and services

Internal Management Accountabilities:

  • Knowledge management - ensure key information and learning are input into the Turner & Townsend internal database
  • Financial management - ensure prompt client invoicing and monitor project financial status
  • Process improvement - identify ways to improve internal systems and processes
  • Line management - mentor and develop line reports, conduct performance reviews, and identify skills gaps

Requirements:

  • Bachelor's degree in Real Estate, Architecture, Civil Engineering, Construction, or related fields
  • At least 10 years of experience working on interior fit-out projects
  • Strong working knowledge of Microsoft products (Outlook, Excel, PowerPoint, Word, SharePoint, Project)
  • Good analytical skills, able to execute multiple projects simultaneously
  • Demonstrated experience of creative problem-solving and ability to push past barriers
  • Fluent in business English (additional regional languages a plus)

We promote a healthy, productive, and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunities employer and welcomes applications from diverse candidates.