Multisite Service Technician

4 weeks ago


Woburn, United Kingdom Inspired Full time
Job Summary

We are seeking a highly skilled and experienced Multisite Service Technician to join our team at Inspired. As a key member of our Field Services team, you will be responsible for repairing, maintaining, and installing equipment in LBO, Gaming, and Public house establishments to the required company and customer standards.

Main Responsibilities
  • Ensure personal understanding of Tier along with CPL and fully engage in the Tier process.
  • Carry out effective repair of equipment in LBO, Gaming, and Public house establishments to the required quality standards.
  • Ensure response to service calls are within SLA targets as laid down by the company/customer.
  • Carry out machine installations, changes, and removals along with pre-wiring as and when required.
  • Control and replace parts in accordance with laid down procedures.
  • Attend regular business review meetings with field management to discuss performance and provide feedback.
  • Ensure all administration documentation is completed and submitted in accordance with company procedures in a timely manner.
  • Service and maintenance are provided to our customers on a seven-day basis.
Requirements
  • Leadership and coaching skills.
  • Adept at solving problems.
  • Servicing of electronic or electromechanical products.
  • Experience in networking and network products.
About Us

At Inspired, we are committed to providing exceptional service to our customers and delivering high-quality solutions to meet their needs. We are a dynamic and fast-paced environment that requires strong communication and organizational skills.



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