Sales Office Support Specialist

5 days ago


Leicester, Leicester, United Kingdom Recra Consulting Full time

Job Description:

We are seeking a highly organized and detail-oriented Sales Office Support Specialist to join our team at Recra Consulting.

About the Role:

This is an excellent opportunity for a motivated individual to provide administrative support to our sales team, ensuring seamless day-to-day operations and exceptional customer service.

Main Responsibilities:

  • Provide comprehensive administrative assistance to the sales team, including data entry, filing, and documentation management.
  • Process and manage sales orders with accuracy and efficiency, guaranteeing prompt order fulfillment and customer satisfaction.
  • Coordinate with internal teams to ensure smooth order processing, shipment, and delivery.
  • Respond promptly and professionally to customer inquiries, providing accurate and helpful information.
  • Prepare and distribute sales-related documents, including proposals, quotes, and contracts.
  • Maintain accurate customer and sales data in our CRM system, ensuring data integrity and timely updates.
  • Assist in generating sales reports, forecasts, and analysis to provide valuable insights for decision-making.
  • Collaborate with the marketing team to effectively communicate promotions and campaigns to the sales team and customers.
  • Support the organisation and logistics of sales meetings, events, and customer visits.
  • Schedule appointments and coordinate travel arrangements for the sales team when required.
  • Assist in the onboarding and training of new sales team members, ensuring a smooth transition.
  • Address customer complaints and concerns in a timely and professional manner, striving to provide the best possible resolution.
  • Stay informed about product knowledge, market trends, and competitor activities to provide accurate information to the sales team and customers.

Requirements:

  • Previous experience in a sales support or office administration role is preferred.
  • Excellent organisational and time management skills with strong attention to detail.
  • Effective communication skills, both written and verbal, with the ability to liaise with internal and external stakeholders.
  • Proficiency in using CRM systems and Microsoft Office tools.
  • Ability to multitask and prioritise tasks effectively in a fast-paced environment.
  • Strong problem-solving skills and the ability to think creatively to find solutions.
  • Friendly and customer-centric approach with a passion for delivering exceptional service.
  • Flexibility and willingness to adapt to changing priorities and deadlines.
  • Positive attitude, ability to work well within a team, and a proactive mindset.

Salary Range: £28,000 - £35,000 per annum (dependent on experience), plus benefits.

About Us:

At Recra Consulting, we pride ourselves on building long-lasting relationships with our clients and candidates. Our dedicated team works tirelessly to understand the needs of each business, finding talented individuals who share our values and drive.

We operate on a strong ethical approach, engaging with candidates and clients to create a congenial connection. Our commitment to transparency, honesty, and dedication has earned us a reputation as a trusted recruitment partner.



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