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Family Support Specialist
2 months ago
Location:
Magdalene House, Grendon Road, Exeter, EX1 2NJ.
This is a full-time role, Monday to Friday
About the Role
This is an exciting opportunity to support service users and families affected by substance use. We are looking for someone who is passionate about people, able to offer advice, information, assessment, and ongoing support, promoting health and wellbeing, developing resilience and self-confidence, and helping them to thrive.
We are looking for someone who is hardworking, flexible, and able to work with service users on-site and in the community. We welcome people with lived experience, and those with experience of working with other partner agencies such as schools and Children's Services.
Key Responsibilities
- Manage a service user caseload, devising, implementing, and reviewing on-going care plans and support, liaising closely with the full range of workers and skills within the service team, including treatment and criminal justice.
- Conduct initial triage and comprehensive assessments with service users.
- Lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans, safeguarding assessments, and plans. This includes the effective use of an online case management system.
- Improve outcomes for children, parents/carers, and families of service users by reducing the impact of drug and alcohol-related harm on family life and promote positive family involvement in recovery.
- Identify and prevent potential harm to service users and others by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.
- Work closely with other agencies, and develop a presence for Together Family Work in the community.
- Work with other Family Workers across Devon, and support where required across the service.
What Humankind Offers
Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year's service)
Annual leave purchase scheme
Enhanced occupational sick pay
Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance - flexible working and family-friendly policies
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band alongside our excellent benefits
