Family Support Specialist

2 weeks ago

South West England, United Kingdom Humankind Full time

About the Role

This is an exciting opportunity to work with Humankind, supporting service users and families affected by substance use. We are looking for someone who is passionate about people, able to offer advice, information, assessment, and ongoing support, promoting health and wellbeing, developing resilience and self-confidence, helping them to thrive.

Key Responsibilities

  • Manage a service user caseload, devising, implementing, and reviewing on-going care plans and support, liaising closely with the full range of workers and skills within the service team, including treatment and criminal justice.
  • Conduct initial triage and comprehensive assessments with service users.
  • Lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans, safeguarding assessments, and plans. This includes the effective use of an online case management system.
  • Improve outcomes for children, parents/carers, and families of services users by reducing the impact of drug and alcohol related harm on family life and promote positive family involvement in recovery.
  • Identify and prevent potential harm to service users and others by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.
  • Work closely with other agencies, and developing a presence for Together Family Work in the community.
  • Work with other Family Workers across Devon, and supporting where required across service.

What Humankind Offers

Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service), Annual leave purchase scheme, Enhanced occupational sick pay, Enhanced employer contribution to your workplace pension, Death in service benefit, Free Will writing, Eyecare vouchers, Blue light card discount, Fantastic learning and development opportunities, including free training courses, Work-life balance- flexible working and family friendly policies, Happy, Healthy You our wellbeing offers for our workforce, Employee Assist Programme and Humankind Support Networks.

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