Telesales Business Partner
3 days ago
Unlock your sales potential as a Telesales Coordinator at Tate, where you will play a pivotal role in driving business growth and customer satisfaction.
About the CompanyTate is a well-respected designer and manufacturer of high-end commercial products, with a solid presence in both the UK and international markets. We are renowned for exceptional customer service, fostering long-term partnerships with customers and empowering employees to make a meaningful impact.
Job SummaryThis office-based position, located in Hemel Hempstead, involves generating new business opportunities, supporting the Sales Team and Account Managers. You will bring energy, professionalism, and creativity to the table, helping identify prospects, re-activate dormant accounts, and cultivate growth across key customer channels.
Main Responsibilities- Implement targeted strategies to identify and maximise opportunities within key accounts
- Source potential business from various channels, including sample requests, enquiries, online research, and customer referrals
- Handle warm and cold leads with confidence and efficiency
- Proactively arrange follow-up calls and maintain consistent communication with prospects
- Track daily call activity, ensuring KPI targets are met or exceeded
- Develop strategies to re-engage inactive accounts
- Accurately record all activity and opportunities in the CRM system
- Participate in regular sales meetings and contribute fresh ideas to drive success
To succeed as a Telesales Coordinator, you should have:
- Proven success in an outbound B2B telesales role, with experience in field sales being a plus
- A strong background in customer service and sales, with the ability to build rapport quickly
- A professional telephone manner and confidence in starting conversations
- Highly motivated, proactive, and results-oriented
- Excellent organisation and planning skills
- Proficient in using computers and CRM systems
- Calm and resourceful under pressure
As a Telesales Coordinator at Tate, you can expect:
- A competitive salary up to £28,000 per annum
- 25 days' holiday plus bank holidays
- The option to join the company pension scheme
- Access to an employee assistance programme
- Free parking and refreshments
Tate offers a dynamic work environment that values collaboration and innovation. You will have the opportunity to work with a talented team, enjoy a mix of office-based work in Hemel Hempstead, and potentially engage in field-based opportunities as the role evolves. We invest in our people, providing a platform for growth and success.
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