Catering and Service Management Professionals

2 weeks ago


Coventry, Coventry, United Kingdom Frasers Group Full time

Experience the thrill of delivering exceptional customer experiences in a fast-paced environment with our Event Day Team Leaders role.

We are seeking reliable and flexible individuals to join our team, providing guests with an outstanding service while serving a variety of food and drinks in our concessions outlets.

This casual worker position offers no guarantee of work, but with flexible shift assignments, you can choose your own hours and enjoy weekly pay. Rates of pay start from £12.09 per hour, making this an attractive opportunity for those looking for a dynamic work-life balance.

The ideal candidate will have a confident and comprehensive knowledge of food and beverage service, managing outlet operations, team members, stock, and cash handling while ensuring excellent customer service. They must be able to promote products, understand menu ingredients, allergens, and service styles, as well as troubleshoot till system issues.

You will also be responsible for actively working with other departments to ensure guest satisfaction and developing and coaching staff throughout the shift. The ability to manage small teams efficiently, maintain unit cleanliness, and handle cash and profit control measures is essential.

To succeed in this role, you should demonstrate reliability, flexibility, and a willingness to work evenings and weekends. You must be able to work independently and as part of a team, using initiative to resolve problems and provide a memorable experience for our guests.

Additional benefits include free parking, discounted food and drink, and the opportunity to work with a vibrant and exciting venue team. With full training provided, you'll have the chance to develop your skills and expertise in a supportive environment.


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