Service Manager Professional
2 days ago
About the Role:
As a Service Manager, you will play a pivotal role in promoting a caring environment for our customers. You will be responsible for ensuring that each customer receives care tailored to their individual needs, adhering to high standards of professional practice.
The ideal candidate will have substantial experience in providing care and support services for vulnerable adults. Previous supervisory/management experience is essential, with an NVQ Level 3 in Health & Social Care and working towards level 5. Good commercial acumen and commitment to setting and maintaining high standards are also required.
Apart from being responsible for overseeing quality assurance, monitoring, recording, and reporting activities, you will also assist the Area Manager in assessments of individuals referred for housing, care, and support services at our facility. This involves developing personalized support plans in conjunction with relevant professional agencies and the tenant's family and/or representative.
You will also participate in the on-call rota and provide cover for care and Radis' housing-related support duties when emergency cover is required. With your IT skills and ability to work effectively as part of a team, you will contribute to delivering high-quality services that meet the needs of our customers.
We estimate the salary for this position to be around £40,000 - £50,000 per annum, depending on qualifications and experience. As a leading provider of community-based social care and support, we offer a dynamic and rewarding work environment where you can grow professionally and make a real difference in people's lives.
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Financial Services Professional
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Customer Service Operations Manager
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Financial Services Professional
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