Restaurant Operations Director

4 days ago


Marlow, United Kingdom PizzaExpress (Restaurants) Limited Full time

Are you looking for a new challenge in restaurant operations? Look no further We are seeking an experienced leader to join our team as Deputy General Manager.

About the Company

We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our values are Head: we're customer-centric, commercially-minded, and obsessed by performance in all we do; Heart: we show our heart, are honest with each other, and value everyone's diverse strengths; Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day.

Job Description

This is an exciting opportunity to join our team and take your leadership journey to the next level. As Deputy General Manager, you will be responsible for leading and coaching your team towards achieving outstanding success in delivering memorable service to our customers.

You will maintain and uphold high standards consistently across quality, safety, and food, and collaborate with the General Manager, providing support across all management tasks.

  • Key Responsibilities:
  • Maintain and uphold high standards consistently across quality, safety, and food.
  • Lead and coach your team towards achieving outstanding success.
  • Deliver exceptional customer service and ensure a memorable experience.
Requirements and Qualifications

To be successful in this role, you will need:

  • Leadership Skills: Ability to inspire and lead a team effectively.
  • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.
Benefits

We offer a competitive package including:

  • Bonus Scheme of up to 20%
  • A share of Tronc*
  • Free Food on shift
  • Pension & Life Assurance
  • 50% discount on food and drink when you're not working
  • Wagestream gives you access to up to 40% of your earned wages before payday
  • Wellbeing Support for you and your family
  • Referral Bonus of £1000 for referring managers
  • Development and progression opportunities


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