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SAP Business ByDesign Implementation Lead
2 months ago
Job Summary
The SAP Business ByDesign Project Manager will be responsible for delivering Sapphire's ByDesign project implementations in the UK and Ireland.
Duties/Responsibilities:
- Provide guidance with process design and development.
- Manage day-to-day client interaction and expectations for multiple or large-scale projects.
- Anticipate client needs and propose alternative business solutions as required.
- Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
- Possess a knowledge base of each client's business, organization, and objectives.
- Maintain client engagement through regular meetings and status reports.
- Ensure that project deliverables conform to the quality standards being defined in the professional services quality management plan.
- Serve as a key participant and facilitator in team and client meetings.
- Maintain clear and up-to-date project documentation.
- Confront issues openly and in a timely manner.
- Effectively communicate relevant project information to superiors and peers in the business.
- Tactfully communicate sensitive information.
- Encourage creative and innovative thinking from the team members.
- Work across the organization to share lessons learned and best practice methods.
- Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.
Required Skills/Abilities:
- Significant ERP implementation experience with ByDesign emphasis desirable.
- Experience managing technical, cross-functional professional services teams (e.g., consulting, implementation, development) and delivery partners.
- Experience in managing multiple projects of varying sizes.
- Ability to manage 2 to 6 projects at once, depending on project size.
- Ability to maintain a professional demeanor in times of high stress.
- Ability to work within a multi-cultural environment.
- Proven leadership skills with ability to engage, mobilize, and motivate multiple teams.
- Excellent English, verbal and written, communication required.
Benefits:
Sapphire offers a range of enticing benefits designed to support your well-being, career growth, and work-life balance:
Flexible Work Arrangements: Enjoy the flexibility of a home-based contract with occasional travel to Sapphire offices and client sites, allowing you to manage your work environment effectively.
Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation.
Professional Development: Sapphire invests in your growth and development, providing opportunities for training, mentorship, and career advancement.
Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
Health and Well-being: Prioritize your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above.
Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.