Sales and Customer Experience Representative

1 month ago


Horsham, West Sussex, United Kingdom BT Group Full time

About the Role

We're looking for a talented Sales and Customer Experience Representative to join our team at EE. As a key member of our retail team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Provide outstanding customer service and support to customers in-store and over the phone
  • Meet and exceed sales targets through effective product knowledge and sales techniques
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Stay up-to-date with product knowledge and promotions to provide expert advice to customers

What We Offer

  • A competitive hourly rate of £12.34 plus 20% on target commission
  • Opportunities for career development and progression
  • A fun and supportive team environment
  • Discounts on EE and BT products

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic product knowledge and a willingness to learn
  • Availability to work a variety of shifts, including weekends and bank holidays

What's Next?

If you're a motivated and customer-focused individual who is passionate about delivering exceptional sales and customer experiences, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].


Equal Opportunities Employer

BT Group is an equal opportunities employer and welcomes applications from all qualified candidates.


Disclaimer

BT Group is not responsible for any errors or omissions in this job description and reserves the right to modify or withdraw the job at any time.




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