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Sales Development Representative

2 months ago

Horsham, West Sussex, United Kingdom Parmar Staffing Full time

As a Sales Support Executive / Account Manager at our innovative manufacturing company, you will be part of a dynamic team that values customer satisfaction and loyalty. We are committed to building strong relationships with our clients, and we believe that our employees play a vital role in achieving this goal. Key Responsibilities: • Re-engage with Existing Clients: Re-establish connections with previous customers who have purchased from us in the last 12 months, offering customized solutions and enhancing ongoing relationships. • Handle Sales Enquiries: Efficiently manage internal sales enquiries, ensuring timely responses and escalating issues to the relevant department when necessary. • Support the Sales Team: Provide vital administrative support to the sales department, guaranteeing seamless operations and contributing to overall team success. • Deliver Excellent Customer Service: Leverage your exceptional phone manner to deliver outstanding customer service, addressing inquiries and supporting customers in making informed decisions. Requirements: To succeed in this role, you will need: • Proven experience in account management or a similar customer-focused position. • Strong proficiency in Microsoft Office, particularly Excel and Word. • Familiarity with CRM systems. • Exceptional communication and organizational abilities, with a proactive and supportive approach to both clients and colleagues. Benefits: Our attractive compensation package includes £28,000 - £30,000 per annum (negotiable) and an annual bonus of £2,000. Enjoy 25 days holiday, free on-site parking, and a comprehensive pension scheme.