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Management Assistant

2 months ago


Rotherham, Rotherham, United Kingdom Welcome Break Full time

Unlock Your Potential as an Assistant Manager at Welcome Break

Are you a motivated and ambitious individual looking to take the next step in your management career? Do you have a passion for delivering exceptional customer service and driving sales growth? If so, we want to hear from you

As an Assistant Manager at Welcome Break, you will play a key role in supporting the Unit Business Manager in every aspect of running the unit. This includes people management, driving sales and profitability, and ensuring that our customers receive the highest level of service.

Key Responsibilities:

  • Support the Unit Business Manager in achieving sales and profitability targets
  • Lead and motivate a team of customer-facing staff to deliver exceptional service
  • Monitor and control costs to ensure efficient operation of the unit
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with other departments to ensure seamless operation of the unit

What We Offer:

  • Competitive salary plus bonus
  • £10 on-shift meal allowance
  • 30 days' holiday increases with service
  • Employee discounts (50% off onsite KFC, BK, Starbucks, and Pizza Express)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Contributory pension (after 3 months)
  • Structured career path and bespoke training
  • Free on-site parking
  • Generous discounts on hotel rooms for you and family members

Requirements:

  • 18 years of age or over
  • Experience in a supervisor or management role in customer service
  • Passion for delivering great customer service
  • Good people management skills
  • Ability to multitask and juggle multiple responsibilities
  • Business-minded and focused on delivering profitable sales growth

Why Choose Welcome Break?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer service and driving sales growth, and we're looking for like-minded individuals to join us.