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IT Support Specialist

2 months ago

Surbiton, Greater London, United Kingdom Right Now Recruitment Full time

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Right Now Recruitment. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities

  • Analyzing and resolving user problems and issues
  • Installing, configuring, and supporting IT systems and infrastructure
  • Collaborating with internal teams to provide first- and second-level support
  • Managing local IT inventory and supporting project-related activities
  • Extending and optimizing existing IT security measures
  • Participating in onboarding and offboarding of employees' IT equipment and access
  • Ensuring the availability of internal networks and resolving internal issues
  • Liaising with external IT support teams and internal customers to resolve issues
  • Auditing software on company equipment

Desirable Skills

  • Knowledge of Active Directory and networking principles
  • Diploma or degree in an IT-related field
  • Understanding of hardware and building PCs
  • Working knowledge of firewalls and security measures
  • Basic knowledge of SAN and access points
  • Understanding of internet service providers and IT policies
  • Audit and compliance skills
  • Working knowledge of Office 365 and IP phones
  • Working knowledge of Android and iOS devices
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application.