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Emergency Housing Placement Manager

1 month ago


Cirencester, Gloucestershire, United Kingdom Publica Group Ltd Full time
About the Role

We are seeking a dedicated Emergency Housing Officer to manage temporary and emergency housing placements across our districts. This role is pivotal in providing support to homeless clients, helping them access affordable housing options and reducing their time in short-term accommodation.

Key Responsibilities
  • Handle a caseload of clients with complex issues in temporary accommodation such as B&Bs, hotels, and council-run hostels.
  • Assist homeless households in exploring and maximizing available housing options to transition from temporary accommodation quickly.
  • Support the Hostel Lead in conducting comprehensive risk assessments for clients before placement in council-managed accommodations.
  • Address tenancy issues promptly to ensure continued accommodation availability.
  • Conduct regular visits to temporary accommodations to ensure they are maintained and used appropriately.
  • Assist with the daily operations of homeless hostels, report repairs promptly, and ensure health and safety standards are met.
Requirements
  • GCSEs (5 A-Cs or equivalent, including Maths and English). A minimum qualification equivalent to NVQ Level 3 or A-level is desirable but not essential.
  • Previous experience in housing, supported housing, or homelessness services.
  • Experience working in a hostel environment and with vulnerable individuals.
  • Proven experience in multi-agency working.
  • Experience managing complex cases and maintaining accurate records.
  • Proficiency in MS Office and other relevant software.
What We Offer
  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary