Housing Officer

3 weeks ago

Cirencester, Gloucestershire, United Kingdom Publica Group Full time
Job Title: Emergency Housing Officer

Cotswold, Forest of Dean and West Oxfordshire Districts £31,017- £32,508 Per AnnumFull-Time 37 hours

12 months fixed term contract

About the Role

Forest of Dean, Cotswold, and West Oxfordshire District Councils are seeking a dedicated Emergency Housing Officer to manage temporary and emergency housing placements.

This role is pivotal in providing support to homeless clients, helping them access affordable housing options and reducing their time in short-term accommodation.

The successful candidate will work closely with vulnerable individuals, assisting them through challenging times and ensuring they have the necessary resources to secure long-term housing.

Responsibilities
  • Manage a caseload of clients with complex issues in temporary accommodation such as B&Bs, hotels, and council-run hostels.
  • Assist homeless households in exploring and maximizing available housing options to transition from temporary accommodation quickly.
  • Support the Hostel Lead in conducting comprehensive risk assessments for clients before placement in council-managed accommodations.
  • Address tenancy issues promptly to ensure continued accommodation availability.
  • Conduct regular visits to temporary accommodations to ensure they are maintained and used appropriately.
  • Assist with the daily operations of homeless hostels, report repairs promptly, and ensure health and safety standards are met.
Requirements
  • GCSEs (5 A-Cs or equivalent, including Maths and English). A minimum qualification equivalent to NVQ Level 3 or A-level is desirable but not essential.
  • Previous experience in housing, supported housing, or homelessness services.
  • Experience working in a hostel environment and with vulnerable individuals.
  • Proven experience in multi-agency working.
  • Experience managing complex cases and maintaining accurate records.
  • Proficiency in MS Office and other relevant software.
Working with Us

Publica Group is a unique place to work – we're a local government organisation with a twist. We want to transform the way local services are delivered. To help do this, we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

We offer a range of benefits, including:

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements
  • 27 days paid annual leave (pro rata if you are working part-time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year, there is a Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

We're committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.

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