Customer Experience Representative

4 days ago

London, Greater London, United Kingdom TTEC Full time
Overview

TTEC is an award-winning employment experience and company culture. We're committed to ensuring you have the skills and support to be successful in your role throughout your career.

Salary and Benefits

We offer a competitive compensation package, including a salary of $45,000 - $55,000 per year, plus performance-based bonus opportunities and benefits.

Job Description

You'll be a part of creating and delivering amazing customer experiences as a Sales Representative. Your responsibilities will include:

  • Bring your passion and experience in goal setting and negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions.
  • Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.
  • Getting through to the decision maker by utilizing the Influencers and Users to help close the business.
  • Respond to incoming calls and ensure the delivery of outstanding customer experience.
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Fluency in both English and Bulgarian language at an advanced C1 level.
  • Demonstrated proficiency in sales negotiation and closing techniques.
  • Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.
  • Competence in using Microsoft Office and CRM software.
Benefits and Culture

At TTEC, you can expect:

  • A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching.
  • Career growth and lots of learning opportunities for aspiring minds.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • Excellent sales, product and systems training are provided with ongoing sales coaching.
  • Work schedule of Monday to Friday.

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