Customer Experience Representative

3 weeks ago


London, Greater London, United Kingdom University of the Arts London Full time
Role Overview

We are seeking a skilled Customer Service Representative to join our team at the University of the Arts London.

Key Responsibilities
  • Deliver Excellent Customer Service: Offer personalized advice and demonstrate a deep understanding of our products to provide a superior customer experience.
  • Meet Sales Goals: Exceed sales targets and contribute to the company's success by acquiring new customers and increasing revenue.
  • Stock Management: Maintain accurate stock levels and adhere to stock handling policies to minimize losses and optimize inventory management.
  • Collaborate Effectively: Communicate clearly and professionally with colleagues and external partners to achieve common goals.
Essential Skills and Experience
  • Leadership: Demonstrate strong leadership skills, understanding store targets and KPIs, and promoting a positive work environment.
  • Professionalism: Uphold high standards of professionalism, integrity, and work ethic, reflecting positively on the company.
  • Adaptability: Remain flexible and adapt quickly to changing priorities and deadlines, ensuring seamless store operations.
Compensation Package

This role offers a competitive salary range between the National Minimum/Living Wage and the London Living Wage, providing a stable income and opportunities for career growth.



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