Cybersecurity Automation Expert

12 hours ago


London, Greater London, United Kingdom Palo Alto Networks Full time
Cybersecurity Automation Expert

Palo Alto Networks seeks a highly skilled Cybersecurity Automation Expert to empower our clients to automate their Security Operations, streamlining the analyst processes and providing return on investment for the XSOAR platform. As a key component of our company's success, you will work together with customers, partners, and Cortex colleagues to drive innovation and excellence in cybersecurity.

Your Impact
  • You will assist our customers with implementing and customizing our platform to automate Incident Response processes.
  • You will train our clients, resolve issues, respond to product questions, and help level up our client's understanding so they can work independently.
  • Technical services include writing custom scripts and system troubleshooting.


Qualifications
  • Experience in customer-facing roles including familiarity with Customer Success processes and metrics, highly preferred.
  • Ability to develop and maintain scripts in Python, Powershell or JavaScript.
  • Understanding of various security products and secure coding techniques.
  • Linux system administration & troubleshooting experience.
  • Familiarity with different products, processes, and ecosystem.
  • Experience as a Security Incident Responder or SOC analyst/manage.
  • Ability to work under pressure, and prioritize tasks accordingly.
  • Experience with mentorship responsibilities.


The Team

As a Cybersecurity Automation Expert at Palo Alto Networks, you will act as the day-to-day technical contact for our customers, building relationships to ensure proper security integrations. You will provide deep product-level expertise in initial setup, deployments, adoption/optimization, and resolving escalations. Our Engineers work closely with CISOs, CTOs, and Security, Cloud, Network, and other technical teams throughout the world's largest and most well-known organizations.

Salary
$120,000 - $180,000 per year, depending on location and experience.

Benefits
  • We're problem solvers that take risks and challenge cybersecurity's status quo.
  • We are committed to providing reasonable accommodations for all qualified individuals with a disability.
  • Palo Alto Networks is an equal opportunity employer.


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