Cybersecurity Automation Expert
12 hours ago
Palo Alto Networks seeks a highly skilled Cybersecurity Automation Expert to empower our clients to automate their Security Operations, streamlining the analyst processes and providing return on investment for the XSOAR platform. As a key component of our company's success, you will work together with customers, partners, and Cortex colleagues to drive innovation and excellence in cybersecurity.
Your Impact
- You will assist our customers with implementing and customizing our platform to automate Incident Response processes.
- You will train our clients, resolve issues, respond to product questions, and help level up our client's understanding so they can work independently.
- Technical services include writing custom scripts and system troubleshooting.
Qualifications
- Experience in customer-facing roles including familiarity with Customer Success processes and metrics, highly preferred.
- Ability to develop and maintain scripts in Python, Powershell or JavaScript.
- Understanding of various security products and secure coding techniques.
- Linux system administration & troubleshooting experience.
- Familiarity with different products, processes, and ecosystem.
- Experience as a Security Incident Responder or SOC analyst/manage.
- Ability to work under pressure, and prioritize tasks accordingly.
- Experience with mentorship responsibilities.
The Team
As a Cybersecurity Automation Expert at Palo Alto Networks, you will act as the day-to-day technical contact for our customers, building relationships to ensure proper security integrations. You will provide deep product-level expertise in initial setup, deployments, adoption/optimization, and resolving escalations. Our Engineers work closely with CISOs, CTOs, and Security, Cloud, Network, and other technical teams throughout the world's largest and most well-known organizations.
Salary
$120,000 - $180,000 per year, depending on location and experience.
Benefits
- We're problem solvers that take risks and challenge cybersecurity's status quo.
- We are committed to providing reasonable accommodations for all qualified individuals with a disability.
- Palo Alto Networks is an equal opportunity employer.
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